Assess your CAD/RMS—and know what to do next

Computer-aided dispatch and records management systems are critical to daily public safety operations—but over time, even well‑implemented systems can fall out of alignment with operational needs, staffing capabilities, and evolving technology requirements. 

This CAD/RMS Scorecard provides a structured, objective way to evaluate how well your current system is performing today. Using a simple weighted assessment, the scorecard helps you identify strengths, gaps, and warning signs—so you can confidently determine whether minor adjustments, targeted updates, or more significant system changes may be needed. 

Whether you’re planning ahead or already experiencing system challenges, this tool gives you a clear starting point for informed decision‑making.

What you’ll get

• A practical, easy‑to‑use CAD/RMS assessment scorecard

• Weighted criteria covering functionality, usage, staff capability, integrations, reporting, flexibility, and vendor support

• Clear scoring guidance to help you interpret results

• Insight into whether your system is in solid shape—or at a crossroads

Complete the form to download the CAD/RMS Scorecard and take a clear, objective look at your system’s performance.

Why BerryDunn?

BerryDunn brings deep experience at the intersection of public safety, technology, and local government operations. Our consultants—including former fire, police, and public-sector CIOs—understand the operational realities agencies face every day. 

We help public safety organizations evaluate systems, plan for the future, and make technology decisions that support both mission and community. Our collaborative, practical approach ensures recommendations are tailored to your organization’s needs—operational, technical, or both.

Want to learn more about CAD/RMS challenges? 

Read our latest article

Learn more about our services and team

Download now